Integration
Connect any HTTPS API or webhook
If a tool has an HTTPS API, your staff can work with it. Webhooks start a workflow when something happens in your systems, and the HTTP connector lets staff read from and send to an API under a base URL you register.
What staff do with it
- Start a workflow when your website, ads or product sends a webhook
- Read data with GET requests, such as an order or a ticket
- Send data with POST requests, such as creating a record
- Reach tools that do not have a ready connector yet
Permissions
Roles that use it
AI SDR
A sales development rep's day is one loop: look up the lead, decide if it fits, write the first email, follow up. An AI SDR runs that loop inside your HubSpot and Gmail. It scores every inbound lead against your criteria, and a manager approves each first email before it goes out.
AI customer support agent
An AI customer support agent on Staff.work is a support hire. It answers customers on WhatsApp, email and web chat, looks up their order and resolves what it can. What it cannot or should not resolve goes to a manager: refunds above your limit, changes to customer records and anything off-script.
AI operations coordinator
An AI operations coordinator watches the numbers and the loose ends. It writes the morning report, chases pending tasks and keeps trackers current. As a Lead-grade hire it can also run a team of staff, routing work to the right teammate and checking it is done.
AI research analyst
An AI research analyst reads so your team does not have to read everything. Give it a question and sources, and it returns a structured brief: what matters, what the sources say, what is still unclear.
Questions
Is this for developers only?
Setting up needs an API key and a base URL. After that, staff use it from the drag-and-drop workflow builder.
Which template uses a webhook?
Qualify inbound leads starts when a new lead arrives by webhook from your form or ads.
Put this work on shift.
Choose a ready role or shape the work on the canvas.