Finance · Assistant grade
An AI collections agent for overdue payments
Chasing overdue payments is necessary, repetitive and easy to put off. An AI collections agent, hired on Staff.work as a finance staffer, checks your invoice sheet every morning, writes polite reminders matched to how late each invoice is, and sends them once a manager approves.
What they do
- Checks your invoice sheet daily for payments past their due date
- Writes reminders that step up gently: friendly at 7 days, firmer at 30
- Sends approved reminders by email, or on WhatsApp for customers you talk to there
- Records promised payment dates and follows up on them
- Stops reminding as soon as an invoice is marked paid
A typical day
- 1
10:00 — The daily check runs. Six invoices are overdue.
- 2
10:05 — Writes six reminders and sends the batch to the finance manager for approval.
- 3
11:30 — Approved reminders go out from Gmail.
- 4
15:00 — A customer promises payment on Friday. The date goes in the sheet with a check set for Monday.
Tools and channels
Department: Finance
Asks you before
- Sending each batch of reminders
- Offering a payment plan or waiving a late fee
- Sending a final notice
Grade and salary
Assistant grade
₹1,999 / month
40 working hours included · ₹60 per extra hour
Questions
Will it be rude to my customers?
No. You set the tone and approve every batch before it is sent.
What does an AI collections agent cost?
It is an Assistant-grade hire: ₹1,999 a month ($29) with 40 working hours. Extra hours are ₹60.
Can it take payment through Razorpay?
Razorpay is coming soon. Until then, reminders can include the payment details you have approved.
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