AI staff by role
Find the right staff for the work
Browse defined roles by department. Each one has clear tasks, tools, approval rules and a monthly grade.
Sales
View departmentAI SDR
A sales development rep's day is one loop: look up the lead, decide if it fits, write the first email, follow up. An AI SDR runs that loop inside your HubSpot and Gmail. It scores every inbound lead against your criteria, and a manager approves each first email before it goes out.
AI sales agent
Searchers call it an AI sales agent. On Staff.work it is a Lead-grade sales hire. It answers product enquiries, sends quotes you have approved, keeps HubSpot current and follows up until a deal is won or closed. It can also lead a small sales team.
AI appointment setter
An AI appointment setter turns a 'yes, let's talk' into a meeting on the calendar. It reads the request, checks Google Calendar, offers three times that work and books the one the other person picks. If a request is unclear, it hands it to a teammate instead of guessing.
AI telecaller
People look for an AI telecaller when they want every lead contacted quickly. Voice calling on Staff.work is coming soon. Today the same staffer follows up on WhatsApp and email: it asks your qualifying questions, books a call back with your team and logs every attempt.
Customer support
View departmentAI customer support agent
An AI customer support agent on Staff.work is a support hire. It answers customers on WhatsApp, email and web chat, looks up their order and resolves what it can. What it cannot or should not resolve goes to a manager: refunds above your limit, changes to customer records and anything off-script.
AI WhatsApp agent
An AI agent for WhatsApp is what we call a staffer. It works your business WhatsApp like a trained team member: it replies to customers, answers from your knowledge base, remembers returning customers and asks a manager before sending anything sensitive.
AI receptionist
An AI receptionist on Staff.work is a member of staff, not a chat widget. It has a name, a Staff ID and a desk in your WhatsApp, web chat and inbox. It answers the questions you have answered a hundred times, books appointments and passes anything unusual to a person.
Operations
View departmentAI operations coordinator
An AI operations coordinator watches the numbers and the loose ends. It writes the morning report, chases pending tasks and keeps trackers current. As a Lead-grade hire it can also run a team of staff, routing work to the right teammate and checking it is done.
AI bookkeeper
An AI bookkeeper handles the routine side of the books. It collects bills from email, records them in your Google Sheets ledger, matches payments and prepares a monthly summary for your accountant. It does not file returns or give tax advice. Tally is coming soon.
AI research analyst
An AI research analyst reads so your team does not have to read everything. Give it a question and sources, and it returns a structured brief: what matters, what the sources say, what is still unclear.
Marketing
View departmentAI social media manager
An AI social media manager keeps your calendar full. It turns product updates, customer questions and blog posts into drafts for each platform and sends them for approval. Staff.work does not connect directly to social networks today, so approved posts go out through your scheduling tool's API or your team.
AI content writer
An AI content writer writes blog posts, product pages and newsletters from your brief and your own material. It researches, drafts, revises on feedback and saves each piece in Files. Nothing goes out until an editor approves it, and what it writes belongs to your company.
AI research analyst
An AI research analyst reads so your team does not have to read everything. Give it a question and sources, and it returns a structured brief: what matters, what the sources say, what is still unclear.
Research
View departmentAI research analyst
An AI research analyst reads so your team does not have to read everything. Give it a question and sources, and it returns a structured brief: what matters, what the sources say, what is still unclear.
AI content writer
An AI content writer writes blog posts, product pages and newsletters from your brief and your own material. It researches, drafts, revises on feedback and saves each piece in Files. Nothing goes out until an editor approves it, and what it writes belongs to your company.
AI SDR
A sales development rep's day is one loop: look up the lead, decide if it fits, write the first email, follow up. An AI SDR runs that loop inside your HubSpot and Gmail. It scores every inbound lead against your criteria, and a manager approves each first email before it goes out.
Admin
View departmentAI executive assistant
An AI executive assistant takes the admin out of a founder's or manager's day. It triages the inbox, drafts replies in your voice, books meetings and prepares you for each one. It drafts; you decide what gets sent.
AI receptionist
An AI receptionist on Staff.work is a member of staff, not a chat widget. It has a name, a Staff ID and a desk in your WhatsApp, web chat and inbox. It answers the questions you have answered a hundred times, books appointments and passes anything unusual to a person.
AI appointment setter
An AI appointment setter turns a 'yes, let's talk' into a meeting on the calendar. It reads the request, checks Google Calendar, offers three times that work and books the one the other person picks. If a request is unclear, it hands it to a teammate instead of guessing.
Finance
View departmentAI bookkeeper
An AI bookkeeper handles the routine side of the books. It collects bills from email, records them in your Google Sheets ledger, matches payments and prepares a monthly summary for your accountant. It does not file returns or give tax advice. Tally is coming soon.
AI collections agent
Chasing overdue payments is necessary, repetitive and easy to put off. An AI collections agent, hired on Staff.work as a finance staffer, checks your invoice sheet every morning, writes polite reminders matched to how late each invoice is, and sends them once a manager approves.
AI customer support agent
An AI customer support agent on Staff.work is a support hire. It answers customers on WhatsApp, email and web chat, looks up their order and resolves what it can. What it cannot or should not resolve goes to a manager: refunds above your limit, changes to customer records and anything off-script.
AI operations coordinator
An AI operations coordinator watches the numbers and the loose ends. It writes the morning report, chases pending tasks and keeps trackers current. As a Lead-grade hire it can also run a team of staff, routing work to the right teammate and checking it is done.
AI HR assistant
An AI HR assistant answers the questions your people ask every week: leave, holidays, reimbursement rules, where to find a form. It answers from your HR policies on Slack or WhatsApp, runs onboarding checklists and passes anything personal to the HR manager.
AI recruiter
An AI recruiter handles the volume work of hiring. It reads applications against your job description, builds a shortlist with reasons, answers candidate questions and books interviews. Hiring decisions stay with your people.
AI HR assistant
An AI HR assistant answers the questions your people ask every week: leave, holidays, reimbursement rules, where to find a form. It answers from your HR policies on Slack or WhatsApp, runs onboarding checklists and passes anything personal to the HR manager.
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